Legal
Sub-processors
Bridge CRM — a product of Talent Bridge Services (OPC) Private Limited · Last updated 14 September 2026
These companies process personal data on our behalf to run Bridge CRM. Many are used only when a business turns on the related feature or connects its own account. We give workspace owners at least 30 days' notice before adding or replacing one, as our Data Processing Addendum describes.
Always used
| Company | What it does for us | Data | Location |
|---|---|---|---|
| Webyne Data Centre | Hosts our servers, databases, backups and GPU server for speech and language models | All Customer Data | India (Ghaziabad) |
| Hostinger | Sends Bridge CRM's own emails: sign-in links, alerts, invoices | Name, email address, message content | European Union |
AI features
None of these is switched on for our platform today. A company below receives data only when a business connects its own account with that provider, and then under that business’s own agreement and plan — which may allow the provider to use that data to improve its models.
| Company | What it does for us | Data | Location |
|---|---|---|---|
| Google (Gemini on Vertex AI) | Analysis, next-move suggestions and document understanding | The workspace content a feature needs, for example call audio, transcripts or lead-outcome statistics | India, United States or other Google Cloud regions |
| Deepgram | Speech to text | Call and voice audio | United States |
| ElevenLabs | Text to speech for Bridgy's voice | Text to be spoken | United States / European Union |
| Groq | Fast language-model responses | Prompts containing workspace content | United States |
Used when a business connects them
| Company | What it does | Data | Location |
|---|---|---|---|
| Meta Platforms | Lead Ads delivery, WhatsApp Business messaging, Conversions API and Custom Audiences | Lead details, messages, hashed phone numbers, Meta lead IDs | United States / Ireland |
| Sign in with Google, Google Ads lead forms | Account email, lead details | Global | |
| Lead Gen Forms delivery | Lead details | United States / Ireland | |
| Microsoft Advertising | Lead forms delivery | Lead details | United States |
| Exotel, Knowlarity, Ozonetel, MyOperator | Business calling, call recording and numbers | Phone numbers, call details, recordings | India |
| Twilio, Plivo, Telnyx, Vonage | Business calling, call recording and numbers | Phone numbers, call details, recordings | United States (Vonage also United Kingdom) |
| Razorpay | Payment links and fee collection for the business | Payer name, contact details, payment status | India |
| Stripe | Payment links and fee collection for the business | Payer name, contact details, payment status | United States / India |
| The business's own email server | Sends email to leads from the business's own address | Email addresses, message content | Chosen by the business |
Sources such as lead marketplaces, website builders and other CRMs send data to a business's workspace on that business's instructions; they are not our sub-processors.
Questions: hello@talentbridgeservices.tech.