Legal

Data Deletion Instructions

Bridge CRM — a product of Talent Bridge Services · Last updated 19 July 2026

This page explains how to have your data deleted from Bridge CRM, including data originally obtained through Meta (Facebook/Instagram) Lead Ads. It applies whether you are an individual lead who was contacted by a business using Bridge CRM, or a business (tenant) that wants its entire account deleted.

1. If You Are an Individual Lead / End Customer

If a business using Bridge CRM has your contact details as a lead (for example, because you submitted a Meta Lead Ad form, or were added manually), you can have that record deleted in either of these ways:

Ask the business directly. The business that added you (your CRM record's "owner") can find and delete your record themselves inside Bridge CRM at any time.
Contact us directly. Email hello@talentbridgeservices.tech with the phone number or email address the business used to contact you, and which business/organization contacted you if known. We will locate the record(s) and process deletion on your behalf.

2. If You Are a Business / Tenant

To delete your entire Bridge CRM account and all associated data (all leads, calls, activity, and audit history in your workspace):

Email hello@talentbridgeservices.tech from an admin address on the account, requesting full account deletion, or
Reach our support team from within the app.

Before deleting, we recommend using the built-in one-click "Export everything" feature to download a ZIP of your data, since account deletion is permanent once the process below completes.

3. What "Deletion" Means Technically

Bridge CRM already uses a soft-delete pattern for everyday use: when a lead is deleted inside the CRM, it moves to a recoverable Bin/Trash for 7 days (in case of accidental deletion), then is automatically and permanently purged.

For deletion requests made through this page (rather than routine in-app deletion), the following applies:

By default, the record follows the same path: it is removed from active use immediately and placed in the recoverable Bin for 7 days before permanent purge.
If you explicitly ask for immediate, non-recoverable deletion (rather than the standard 7-day recovery window), we will honor that and skip the recovery window — the record is hard-purged right away.
All deletion requests, whichever path is used, are fully completed — including from backups — within 30 days of the request.

4. Meta Platform Data

Data originally obtained via Meta's APIs (Lead Ads submissions) is deleted through the same process described above. It is never retained or used beyond what is necessary to complete the deletion request and any legal record-keeping we are required to maintain.

Meta-sourced lead data is not used for AI model training — see our Privacy Policy, Section 6a. A legacy dataset of de-identified, aggregate patterns derived from Meta-sourced leads was collected before this policy was clarified on 19 July 2026; we have stopped collecting any further Meta-sourced data for this purpose and are reviewing the legacy dataset for removal. If you have questions about this, contact us at the address below.

5. Confirmation

We will confirm by email once a deletion request has been completed. If you do not receive confirmation within 30 days of your request, please follow up at the address below.

6. Contact

Data deletion requests: hello@talentbridgeservices.tech. See also our Privacy Policy for how we handle data more broadly.